RWS Associates, Inc. offers all levels of training for certification in any of the 11 IT Infrastructure Library (ITIL) courses. These include the following:
Consulting services offered for IT Service Management include, but are not limited to, the following:
Consulting services offered for Business Continuity and Disaster Recovery (BC/DR) include, but are not limited to, the following:
All of the above classes include the following:
- all required and accredited courseware materials
- accredited examinations
- required proctoring for the paper-based examinations
Results from the examinations will be made available to each candidate within 24 hours of completing the examination.
RWS Associates, Inc. has certified over 2000 IT professionals in the various aspects of IT Service Management and Best Practices based on the ITIL framework.
The average passing rate for the Foundations Level examination is 96%, which is higher than the industry average.
The average passing rate for the Intermediate Level examinations is 92%, which is also higher than the industry average.
Service Management Fundamentals (3-days)
RWS Associates, Inc.
Real World Solutions